Privacy Policy

This privacy policy explains how Luxury Cleaning Services Southampton ("we", "our", "us") collects, uses and protects personal information you provide via this website or when enquiring about our services.

What we collect

• Information you provide via the contact form (name, email, phone, address, message).
• Messages you send via WhatsApp, email or phone.
• Anonymous analytics about how the website is used.
• Cookies needed for essential website functionality.

How we use your information

• To respond to your enquiry and provide a quote.
• To deliver and arrange cleaning services you've booked.
• To improve our website and services.

Data retention

We keep enquiry data only as long as necessary to respond and provide our service, plus a reasonable period for record-keeping. You can request deletion at any time.

Sharing your data

We do not sell your personal information. We may use trusted third-party providers (such as email or messaging services) to communicate with you.

Your rights (UK GDPR)

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data.
• Object to processing or request restriction.

Cookies & analytics

We may use lightweight analytics (such as Google Analytics) to understand how visitors use the site. You can disable cookies in your browser settings.

Contact

For any privacy questions, contact us at EMAIL_PLACEHOLDER or via our contact page.